Turquoise Ray

Shipping Policy 

1. Processing Time

Orders are processed within 5 business days (excluding weekends and holidays).  

Orders placed after 5:00 PM PST will be processed the next business day.  

During peak seasons or sales, processing times may be extended.  

2. Shipping Rates & Delivery Estimates

We offer the following shipping options:  

 Standard Shipping: Rs. 300/- for casual clothing within Pakistan 

3. International Shipping

We ship to almost all international locations.

International shipping rates vary by location and will be calculated at checkout.  

Customs duties, taxes, and import fees may apply and are the customer's responsibility.  

4. Order Tracking

Once your order ships, you will receive a confirmation message with a tracking number.  

Please allow 5 hours for tracking updates.

5. Shipping Delays & Issues

We are not responsible for delays due to weather, carrier issues, or customs processing.  

6. Address Changes & Incorrect Addresses

Please ensure your shipping address is correct before placing an order.  

7. Returns & Exchanges

For return and exchange details, please refer to our *Return Policy*

8. Contact Us 

For any shipping-related inquiries, please contact us at WhatsApp number